FAQs
Most orders are completed within 7–10 business days, depending on the size and complexity. Custom designs or large quantities might take a little longer. Once your order is confirmed, we’ll provide an estimated delivery date. If you need something faster, just get in touch — we’re happy to discuss rush options.
Yes, we offer fully custom designs to cater to your requirements. Our experienced designers work closely with clients to create bespoke trophies, plaques and awards that reflect the theme and aesthetics. Whether you have a specific vision in mind or need assistance in developing a concept, we provide comprehensive design services to bring your ideas to life.
Getting a custom award or plaque is simple. First, contact us to share your ideas and needs. We’ll help you choose materials, sizes, and design options. Once we understand what you want, we’ll send you a design proposal for approval. After you’re happy with the design, we’ll start production and keep you updated along the way. When it’s ready, your custom award will be carefully checked and prepared for delivery or pickup.
Absolutely. We offer a variety of awards specially designed to honour retirees and veterans. Each piece can be customised with meaningful symbols and personal messages to respectfully recognise their service and achievements. We take great care to make sure every award is a thoughtful tribute.
We offer more than just trophies and plaques. Our range includes medals, ribbons, corporate awards, and sports trophies like AFL awards. Whether it’s for sports, academics, or workplace achievements, we have options to suit every occasion. Plus, all our products can be customised to make your award truly unique.